My dentist removed a large silver filling from my top right first molar and covered the tooth with a temporary crown. The temporary crown fell off twice. I should have known to switch dentists then. I got the new crown last November, which has fallen off three times. I made an emergency appointment with another dentist when it fell off mid-January. She said that my dentist over-prepared my tooth, and she didn’t want to touch the tooth or the crown. I saw my dentist last week, and he said he would build up my tooth and replace the crown for $425. If my dentist says he will charge me for his mistake, I can’t expect to get a refund. I didn’t want to return to him, but now I’m angry. What should I do? Thanks. Brad
Your experience is unfortunate, but we encourage you to avoid the dentist who placed your crown. We understand why the dentist who saw you for an emergency visit did not want to interfere with your dentist’s work.
Why Does Your Dental Crown Keep Falling Off?
If your dental crown keeps falling off, your dentist may have over-prepared your tooth for the crown or used faulty bonding techniques. A dentist is responsible for matching your crown color with the surrounding teeth and ensuring the crown is secure. We recommend contacting the insurance company to report the issue if you have dental insurance. If you paid your dentist anything toward correcting his mistake with the crown, ask the credit card company or your bank to reverse the charges.
Get a Second Opinion for Your Dental Crown
Look for a cosmetic dentist with post-graduate training to identify the problem and correct your tooth. A first molar tooth shows when you smile, so finding an expert cosmetic dentist is essential. Your new cosmetic dentist may be willing to talk to your current dentist to help resolve your concerns about paying for a service you didn’t receive—a functional crown that fits well.
Some patients leave online reviews on Google, Yelp, or Facebook to let potential patients know about their experiences with a dentist.
Best wishes for a smooth resolution.
Sugar Land implant and cosmetic dentist Dr. Siny Thomas sponsors this post.